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TOYOTA SERVICE PACK

Important note: The 2 year Toyota Service Pack is currently unavailable for sale.

2 Years Service Terms and Conditions:

Eligible vehicles 

The offer is applicable to the following Pan-European Toyota Passenger vehicles (IQ, Aygo, Yaris, Auris, Corolla, Urban Cruiser, C-HR, Avensis, Rav4, Prius, Prius +, Verso, Camry) up to 12yrs old and have travelled less than 180,000km only. 

Contract 

The party contracting to supply the service to the customer is Toyota Ireland. The Dealer/ Authorised Repairer is acting as the agent and selling the service pack on behalf of Toyota Ireland. All payments will be handled by the Dealer/ Authorised Repairer which will be passed on to Toyota Ireland. The amount paid by you the customer is inclusive of VAT. Toyota Ireland herby subcontracts the provision of the service to our Toyota Dealer network and/or Authorised Repairer. 

Duration of the contract

The effective valid date and duration/end-date of the Contract are specified in the welcome letter. The service performed must be carried out within 1 month/ 1,500km of the scheduled service date as detailed in the service. The Contract shall end automatically, without any further notification from either Party, and without any compensation or refund being due by either Party to the other, either on the duration of the Contract, as specified in the welcome letter, or on the date/mileage on which the regular maintenance operation is exceeded. If the service pack is not used within the contract period no refund is due. 

Transfer of the contract 

In the event that Buyer would re-sell the Vehicle to any third party within the country in which the Vehicle has been bought from the Main Toyota Dealer and or Authorised Repairer, the Buyer may assign his/her rights and obligations pursuant to the Contract to such third party without notification to the Main Toyota Dealer and or Authorised Repairer. 

Provision of the maintenance services 

The Service Pack shall cover the following Maintenance Services: One Intermediate Service and one Full Service in accordance with the Service schedule in your service booklet Required maintenance operations (i.e. labour and service parts) prescribed by the manufacturer and which are explicitly specified in the service booklet for the Vehicle, i.e. the required maintenance operations scheduled at 1yr/15,000km or 1yr/20,000km whichever occurs first, and, for such regular maintenance operations, only those specific tasks and services that are specified in such service booklet.

For the avoidance of doubt, in the event that the Buyer does not present the vehicle to a Toyota Main Dealer and or an Authorised Repairer for one of the 1 aforementioned required maintenance operations, such non-performed required maintenance operation shall not be replaced by an additional regular maintenance operation (e.g. if the Buyer omits to present the vehicle for the required maintenance operation if due at 30.000km, he/she shall not be entitled to replace that required maintenance operation by another later e.g. one at 60.000km).

For the avoidance of doubt, any task or service in relation to the Vehicle other than the Maintenance Services shall not be part of the Service Pack. 


The Service Pack shall not include the following tasks or services:

(1) Replacement of tyres or inner tubes. 

(2) Results from misuse or negligence on the part of the Buyer or any other user of the vehicle whether overloading, excessive speed, use of unsuitable lubricants, fuel and other products. It is the user’s responsibility to ensure tyre pressures, oil level, water level, anti-frost protection, etc. are regularly checked and topped up / maintained as required between the required service schedules.

(3) Bodywork and paintwork, upholstery, work on non-original radio equipment and accessories not originally fitted by the manufacturer, also the replacement of glass.

(4) Any repairs that result from accident, theft, fire, vandalism, natural disasters or other causes must be treated as extraneous in the context of normal use of the Vehicle.

(5) Replacement of Brake Pads and Brake Discs

3 Years Servicing Terms and Conditions:
 

  • This offer is limited to Toyota passenger vehicles sourced only from Toyota Ireland, purchased from a main Toyota Dealer in the Republic of Ireland on all new Toyota passenger cars.
  • The “3 Years Servicing as standard” only applies to retail sales of Toyota passenger cars.
  • The customer’s entitlement to the services ends, whichever is applicable, either three years or after 45,000km’s*(c) of driving on the vehicle, whichever comes first.
  • The “3 Years Servicing as standard” is transferable if still valid. 
  • The work performed in each Service is as detailed in the Service and Warranty Booklet supplied with every Toyota vehicle. A 1yr/15,000km*(a) and 3yrs/45,000km*(c) (Service are detailed as Intermediate Services, while a 2yr/30,000km*(b) Service is detailed as a Full Service. To avoid confusion all of these vehicle services do not include the replacement of parts such as tyres, clutch, brake pads or wiper blades.
  • The vehicle services are performed every year/15,000km’s*(a) as detailed in the Service and Warranty booklet, up to and including 45,000km’s*(c) within three years of purchase from a main Toyota Dealer.
  • The maximum number of services which a customer can claim on any one vehicle is strictly limited to three services.
  • In order to avail of a service the customer must have the service performed within one month or 1,500km of the scheduled service date as detailed in the Service and Warranty Booklet.
  • Car hire companies and participating Authorised Repairers and Dealer registered vehicles are not eligible for this promotion.
  • Toyota Ireland reserves the right in their absolute discretion to disqualify any vehicle, to add to, or waive any rule without prior notice to the customers and, in the event of circumstances beyond their control, to cancel the promotion at any stage.
  • Participation in this offer is hereby deemed to indicate acceptance of the terms and conditions as outlined. Any breach of these terms and conditions, as decided exclusively by Toyota Ireland will result in automatic disqualification.